Sales Manager (Cape Town)
Optivest Health Services is a leading consultancy, specializing in providing objective, independent and focused medical scheme and other health cover related solutions to our national client base.
There is an opportunity for a Sales Centre Manager who will be responsible for planning, implementing and delivery of the targets of the direct retail sales of the company.
This will be achieved by the day-to-day active management of a team of Sales Consultants. The successful candidate will especially excel in performance management, coaching and development of sales consultants to achieve their contracted responsibilities.
Main job tasks and responsibilities
- Set individual sales targets with sales team
- Co-ordinate sales action plans for individual salespeople
- Oversee the activities and performance of the sales team
- Ensure the sales team have the necessary resources to perform properly
- Monitor the achievement of sales objectives by the sales team
- Liaise with other departments to ensure achievement of sales objectives
- Evaluate performance of sales staff
- Provide feedback, support and coaching to the sales team
- Plan and direct product and sales training
- Co-ordinate and monitor online sales activity
- Investigate lost sales and customer accounts
- Generate timely sales reports
- Analyse data to identify sales opportunities
- Manage Lead pipeline and associated SLA’s
- Monitor and ensure proper usage of processes and systems
Key competencies
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Experience and qualifications
- Minimum of 3 years Sales Management/Supervisory experience, preferably in a Call Centre environment
- Sales experience in Health/Medical Scheme environment is highly recommended
- RE5 (representative) Exam passed, (KI) RE1 passed is advantageous.
- Preferably progressed or NQF Level 5 or higher qualification completed.
- Track record of delivery
To apply, send your CV to vacancies@optivest.co.za. Please indicate clearly for which position you are applying for.