An Account Executive is allocated to each employer group. They will be available to provide a personal onsite service to you, the employer and your employees.
Your Account Executive will act as the service co-ordinator for your employer group, partnering with key staff members while also ensuring the expected results are delivered by the medical scheme or related product house.
Your Account Executive will assist with:
- Induction and training on medical scheme benefits at all locations
- Regular onsite visits to all branches as per you and your employee needs
- Reporting on claim patterns and medical scheme changes
- Regular communications including:
- Process communication in collaboration with HR
- Monthly wellness news to employees
- Special needs communication – i.e. HIV or dreaded diseases
- Year-end reviews and option changes at all branches